About Professor Turetken

Professor Ozgur Turetken (Ph.D., Oklahoma State University, MBA, BS METU, Ankara, Turkey) joined TRSITM in 2006. Prior to that, he served on the faculty of Temple University Fox School of Business and Management for 6 years. Dr. Turetken's scholarly interests are mainly in applied (text) analytics especially in the context of individual decision making. His research on the organization and presentation of information as they relate to decision outcomes has been published in international journals and conferences, and has been funded by NSERC and SSHRC among other agencies. Ozgur is also a recipient of Ryerson SRC award in 2010. He is active in various research communities as an editor, special interest group officer, and track chair. He has developed and taught many undergraduate and graduate courses, mostly in evidence based management and supervised several theses. Ozgur also served in many committees at the departmental, faculty, and university levels at Ryerson. His service contributions have been recognized by the 2010 TRSM Service Award.

Research

Dr. Turetken's research interests include human computer interaction in Web 2.0 and data analytics for decision support systems.

Research Funding

  • (with A. Mashatan) TRSM Research Development Grant ($7,000 for 2019-2020) “Contextual and User-driven classification of Internet-of-Things: An Empirical Study based on Security, Privacy, Cost and Efficiency Requirements”
  • (with N. Djafarova et al.) eCampus Ontario Research and Innovation Grants ($95,942 for 2016-2018) for project titled “Practical Design Guide for Simulation Game based Learning”
  • (with S. Al-Natour and E. Ngai) TRSM-FB PolyU Joint Research Grant ($30,000 for 2016-17) for project titled “An Empirical Evaluation of Automated Sentiment Analysis as a Decision Aid,”
  • (with Amir Gandomi) Ted Rogers School of Management Internal Research Grant ($7,000 for 2015-2016) for project titled "Big Data, Analytics, and the Future of Marketing Education."
  • Ted Rogers School of Management Internal Research Grant ($5,000 for 2013-2014) for project titled "Organizational Adoption Of Mobile Communication Technologies".
  • Ted Rogers School of Management Internal Research Grant ($5,000 for 2013-2014) for project titled "Organizational Adoption Of Mobile Communication Technologies".
  • (with Tunga Gungor et al.) Turkish Scientific and Technical Research Council (TUBITAK), FATIH Project (566,991 TL (approx. $325,000) for 2013-2015) for project titled "Development of a Question Answering System to Provide Reliable Knowledge Access for Primary and Secondary Level Students".
  • (with Charles Davis) Fed. Dev. Applied Research and Commercialization Grant ($32,800 for 2012-2013) for project titled "Social Media and Audience Intelligence for media content producers".
  • (with Catherine Middleton) Social Sciences and Humanities Research Council of Canada (SSHRC) strategic research grant ($195,400 for 2008-2011) on Management, Business and Finance for project titled "Managing Ubiquitous Communication Technologies in Organizations: Diagnosing Problems and Developing Solutions for an 'Always-On' Environment".
  • Natural Sciences and Engineering Council of Canada (NSERC) discovery grant ($85,000 for 2008-2013) for research program "Management of the Blogosphere through Automated Clustering and Visualization - An Empirical Investigation".
  • (with Deb Fels) Natural Science and Engineering Research Council of Canada (NSERC) Research Tools and Instruments grant ($55,624 for 2007 onwards).
  • Ryerson University SSHRC Institutional Grant (SIG) ($6,967 for 2007-2008) for project titled "Beyond Technology: The Role of Individual and Job Characteristics in Telework Success".
  • Temple University Summer Research Fellowship Award ($4,500 for Summer 2004).

Recent Publications

Includes publications made within the past 6 years. (*) denotes publications with graduate students.

2021

  • *Dimitriadou, A., Djafarova, N., Turetken, O., Verkuyl, M., Ferworn, A. (2021) “Challenges in Serious Game Design and Development: Educators’ Experiences” in Simulation and Gaming (2019 SJR = 0.45)

2020

  • Al-Natour, S., Turetken, O., (2020) “A Comparative Assessment of Sentiment Analysis and Star Ratings for Consumer Reviews” in International Joural of Information Management (Journal impact factor = 5.063, rated A* in ABDC journal quality list)
  • *Panel Report: Schöbel, S., Janson A., Jahn, K., Kordyaka, B., Turetken, O., Djafarova, N., Saqr, M., Wu, D., Söllner, M., Adam, M., Gad, P. H., Leimeister, J. M. (forthcoming) “A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel” in Communications of the AIS (Journal impact factor = 0.574, rated A in ABDC journal quality list)
  • Mashatan, A., Turetken, O., (2020) “Preparing for the Information Security Threat from Quantum Computers” in MIS Quarterly Executive Vol. (19)2, pp. 157-164. (Journal impact factor = 2.206, rated A in ABDC journal quality list)
  • *Demir, M., Turetken, O., Mashatan, A. (2020) “An Enterprise Transformation Guide for the Inevitable Blockchain Disruption” in Computer Vol. (53)6, pp. 34-43. (Journal impact factor = 3.564)
  • *Demir, M., Turetken, O., Ferworn, A. (2020) “'Blockchain-Based Transparent Disaster Relief Delivery Assurance” 14th IEEE International Systems Conference (SysCon), April 20-23, 2020, Montreal, QC

2019

  • *Demir, M., Turetken, O., Ferworn, A. (2019) “Blockchain and IoT for Delivery Assurance on Supply Chain (BIDAS)” IEEE Big Data, December 9-12, 2019, Los Angeles, CA
  • *Demir, M., Turetken, O., Ferworn, A. (2019) “A Financial Evaluation Framework for Blockchain Implementations” the 10th Annual Information Technology, Electronics and Mobile Communication Conference (IEEE IEMCON 2019), October 17-19, 2019, Vancouver, BC.
  • *Demir, M., Alalfi, M., Turetken, O., Ferworn, A. (2019) “Security Smells in Smart Contracts”, in the19th IEEE International Conference on Software Quality, Reliability and Security , July 22-25, 2019, Sofia, Bulgaria.
  • *Djafarova, N., Turetken, O. (2019) “Academic Integrity Training: Comparison of Game-Based Learning to Video-Based Scenarios” in ECIS 2019 workshop “The what and how of user-centred gamification designs”, June 10, 2019, Stockholm, Sweden.
  • *Demir, M., Turetken, O., Ferworn, A. (2019) “Blockchain Based Transparent Vehicle Insurance Management” in Internataional Workshop on Blockchain Applications and Theory (BAT 2019), June 10-13, 2019, Rome, Italy.

2018

  • *Demir, M., Mashatan, A., Turetken, O., Ferworn, A. (2018) “Utility Blockchain for Transparent Disaster Recovery” in IEEE Electrical Power and Energy Conference (EPEC), October 10-11, 2018, Toronto, ON.
  • *Zefi, L., Djafarova, N., Bates, T., Ferworn, A., Turetken, O., Romaniuk, D., Mastrilli, P., Dimitriadou, A., Verkuyl, M. “The Art of Serious Game Design: A methodology and practical guide for serious game design within multidisciplinary teams”, International Academic Conference on Meaningful Play , October, 2018 – East Lansing, MI.
  • *Kiani, A., Al-Natour, S., Turetken, O. “A Comparison of Sentiment Analysis Tools”, Americas’ Conference on Information Systems (AMCIS) August 16-18, 2018 – New Orleans, LA.
  • *Tomasi, S., Schuff, D., Turetken, O. (2018) “Understanding Novelty: How Task Structure and Tool Familiarity Moderate Performance” in Behavior and Information Technology Vol. (37)4, pp. 406-418. (Journal impact factor = 1.388, rated A in ABDC journal quality list)

2017

  • Li, H., Chatterjee, S., Turetken, O. (2017) “Information Technology Enabled Persuasion: An Experimental Investigation of the Role of Communication Channel, Strategy and Affect” in AIS Transactions on Human-Computer Interaction Vol. (9)4, pp. 281-300. (rated A in ABDC journal quality list)
  • *Szczech, M., Turetken, O. (2017) “The Competitive Landscape of Mobile Communications Industry in Canada – Predictive Analytic Modeling with Google Trends and Twitter," in Annals of Information Systems special issue on “Analytics and Data Science: Advances in Research and Pedagogy”.
  • Pick, J., Turetken, O., Deokar, A., Sarkar, A. (2017) “Location Analytics and Decision Support: Reflections on Recent Advancements, a Research Framework, and the Path Ahead” in Decision Support Systems Vol. 99, pp. 1-8. (Journal impact factor = 3.847, rated A* in ABDC journal quality list)
  • * Lak, P., Turetken, O. (2017) “The impact of sentiment analysis output on decision outcomes – an empirical evaluation,” in AIS Transactions on Human-Computer Interaction Vol. (6)1, pp. 1-22. (rated A in ABDC journal quality list)

2016

  • Turetken, O., Al-Natour, S. "Empirical Evaluation of Automated Sentiment Analysis as a Decision Aid", International Conference on Information Systems (ICIS), December 11-14, 2016. Dublin, IE.
  • Poku, E. K., Towler, M. R., Cummins, N. M., Curran, D. J., Turetken, O. (2016) “A multi-study cost-effectiveness comparison of the QFracture and FRAX fracture risk algorithms” in Risk and Decision Analysis Vol.(6)1, pp. 1-6.

Teaching

Dr. Turetken's teaching interests include presecriptive analytics, fundementals of information systems, and theories of technolgy

Teaching Experience

Courses

  • Theories of Technology and Organization (Graduate Level) (Ryerson University TRSM, Winter 2012, Winter 2013, Fall 2016, Winter 2018, Winter 2019)
  • Research and Communication for Today's Managers(Graduate Level) (Ryerson University TRSM, Winter 2017)
  • Business Information Systems (Ryerson University TRSITM, Fall 2006, Fall 2007, Spring 2008, Fall 2014, Fall 2015, Fall 2016, Fall 2017)
  • World Logistics and Supply Chain Management (Graduate Level) (Ryerson University TRSM, Winter 2015, Winter 2016)
  • Managerial Decision Making, (Graduate Level) (Ryerson University TRSITM, Fall 2012)
  • Decision Analysis (Ryerson University TRSITM, Fall 2008, Fall 2011)
  • Managerial Decision Modeling (Graduate Level) (Ryerson University TRSM, Winter 2011)
  • Business Process Design (Ryerson University TRSITM, Fall 2007 - Winter 2008)
  • Collaboration and Decision Technologies (Graduate Level) (Ryerson University TRSM, Spring 2007)
  • Database Analysis and Design (Graduate Level) (Temple University Fox School of Business and Management, Fall 2002, Spring 2006)
  • Systems Analysis and Design (Temple University Fox School of Business and Management, Spring 2001, Spring 2006)
  • Information System Implementation (Temple University Fox School of Business and Management, Fall 2000, Spring 2002).
  • Fundamentals of Management Information Systems (Temple University Fox School of Business and Management, Fall 2000).
  • Production and Operations Management (Oklahoma State University, Spears College of Business Administration, Fall 1997, Spring 2000).

Supervision


    Master Science theses

  • Naza Djafarova, Ryerson University, ed Rogers School of Management, major: ITM "Serious Games for Academic Integrity Training: A Comparison of GBL to a Video-Scenario Approach" (in progress)
  • Amirkiarash Kiani, Ryerson University, Ted Rogers School of Management, major: ITM "A Recommender System for Sentiment Analysis Tools" (in progress)
  • Ugonna Omeziri, Ryerson University, Ted Rogers School of Management, major: ITM "The Impact of the Continued Use of an Enterprise System (ES) on Job Satisfaction" (January 2019)
  • Parisa Lak (currently PhD student in industrial engineering, Ryerson University), Ryerson University, Ted Rogers School of Management, major: ITM "The Impact of Sentiment Analysis on Decision Outcomes- An Empirical Investigation" (January 2014)
  • Stephan Verspan (currently with Critical Mass Design Agency), Ryerson University, Ted Rogers School of Management, major: ITM "Decision maker satisfaction in a web analytics context: The impact of analysts' skills" (January 2013)
  • Stephan Kershaw (currently software developer/business analyst), Ryerson University, Ted Rogers School of Management, major: ITM, "The Active Audience of the Weblog Format" (December 2010)

  • PhD dissertation (pre-proposal stage)

  • Mehmet Demir, Ryerson University, Faculty of Science, major: Computer Science and Management (co-supervised with Alex Ferworn)

  • MBA major research papers (MRP)

  • Michael Ballis “An Empirical Analysis of Trends in Data Breaches” (August 2017)
  • Sarah Bell “The impact of brand share on the discount required to maximize incremental sales: A quantitative study on the CPG industry in the Canadian grocery market” (August 2017)
  • William Howard “Organizational Characteristics and Telecommuting Success” (August 2017)
  • Maksym Shkvorets “An Empirical Validation Of Star Ratings In Online Reviews” (August 2017)
  • Ammar Ashraf "Lowe's Canada's Western Expansion: Deciding on a new Distribution Centre location" (August 2016)
  • Jeffrey Wingfield "The Fundamentals of Proximity Marketing: ABC, It is as Easy as 1,2,3" (August 2016)
  • Andrei Floarea "Increasing Efficiency in Operational Processes: A study of a top-tier trust company's business processes" (September 2015)
  • Michal Szczech "Can Google Trends and Twitter data provide information about the competitive landscape of wireless communications industry in Canada?" (August 2015)
  • Himanshu Porwal "Big data and its significance in Crisis and Contingency Management" (August 2013)
  • Orly Weiser "A Quantitate Study on Co-Working Performance" (August 2013)
  • Ruben Campos, "Canadian Blood Services: The Future of Rural Markets in Canada" (August 2011)
  • Divya Dixit, "Mobile Cloud Computing: Technology Adoption Framework and Assessment of Key Trends & Technological Challenges" (August 2011)
  • Ankush Pasra, "Aftermarket service parts planning review" (August 2011)
  • Sarah Fuller, "Alignment of Organizational Resource Capabilities to Enterprise Application Resource Requirements: Implementing the Appropriate Enterprise Resource Planning Application for Your Organization" (August 2009)
  • Sze-Wan Li "A Theoretical Model for Organizational Adoption of 'Always-on' Mobile Communication Technology" (August 2009)
  • Timothy Burrow "The Adoption of Mobile Learning in Higher Education" (August 2009)

  • Masters of Digital Media MDM MRP

  • Sumit Bhatia "A strategic foray into multi-dimensional data visualization in immersive environments" (August 2016)

  • Independent Study

  • Hee Jung Chun, "A survey of data mining applications in industry," Temple University Fox School of Business and Management (Summer 2005)
  • Xiaoming Duan, "A survey of the use of UML in systems analysis and design with a case study," Temple University Fox School of Business and Management (Spring 2005)
  • Nainil Chheda, "Evaluation of the adoption of digital certificates in the e-business environment," Temple University Fox School of Business and Management (Fall 2004)
  • Xiaoming Duan, "Evaluation of the applications of the DBMS technologies in e-business, especially in a client-server environment," Temple University Fox School of Business and Management (Fall 2004)
  • Xiaobin Li, "Development of a web-based visualization system," Temple University Fox School of Business and Management (Fall 2002 and Spring 2003)

Contact Ozgur

  • turetken@ryerson.ca
  • (416) 979 - 5000 x2481
  • Office TRS3-018
  • Mailing Address: 350 Victoria Street, Toronto, ON, Canada M5B 2K3
  • Ted Rogers School of Management, 575 Bay Street, Toronto, ON Canada M5G 2C5