About Professor Turetken

Professor Ozgur Turetken (Ph.D., Oklahoma State University, MBA, BS METU, Ankara, Turkey) joined TRSM in 2006. Prior to that, he served on the faculty of Temple University Fox School of Business and Management for 6 years. Dr. Turetken's scholarly interests are mainly in applied (text) analytics especially in the context of individual decision making. His research on the organization and presentation of information as they relate to decision outcomes has been published in international journals and conferences, and has been funded by NSERC and SSHRC among other agencies. Ozgur is also a recipient of Toronto Metropolitan SRC award in 2010. He is active in various research communities as an editor, special interest group officer, and track chair. He has developed and taught many undergraduate and graduate courses, mostly in evidence based management, and supervised several theses. Ozgur also served in many committees at the departmental, faculty, and university levels at Toronto Metropolitan. His service contributions have been recognized by the 2010 TRSM Service Award.

Research

Dr. Turetken's research interests include human computer interaction in Web 2.0 and data analytics for decision support systems.

Research Funding

  • (with E. Choi, M. Roghanizad and A. Mashatan) – Social Sciences and Humanities Research Council of Canada (SSHRC) Insight Development Grant ($52,232 for 2022-2023) for project titled “Mindfulness, Emotions, and Phishing Detection”
  • (with A. Mashatan) TRSM Research Development Grant ($7,000 for 2019-2020) for project titled “Contextual and User-driven classification of Internet-of-Things: An Empirical Study based on Security, Privacy, Cost and Efficiency Requirements”
  • (with N. Djafarova et al.) eCampus Ontario Research and Innovation Grants ($95,942 for 2016-2018) for project titled “Practical Design Guide for Simulation Game based Learning”
  • (with S. Al-Natour and E. Ngai) TRSM-FB PolyU Joint Research Grant ($30,000 for 2016-17) for project titled “An Empirical Evaluation of Automated Sentiment Analysis as a Decision Aid,”
  • (with Amir Gandomi) Ted Rogers School of Management Internal Research Grant ($7,000 for 2015-2016) for project titled "Big Data, Analytics, and the Future of Marketing Education."
  • Ted Rogers School of Management Internal Research Grant ($5,000 for 2013-2014) for project titled "Organizational Adoption Of Mobile Communication Technologies".
  • Ted Rogers School of Management Internal Research Grant ($5,000 for 2013-2014) for project titled "Organizational Adoption Of Mobile Communication Technologies".
  • (with Tunga Gungor et al.) Turkish Scientific and Technical Research Council (TUBITAK), FATIH Project (566,991 TL (approx. $325,000) for 2013-2015) for project titled "Development of a Question Answering System to Provide Reliable Knowledge Access for Primary and Secondary Level Students".
  • (with Charles Davis) Fed. Dev. Applied Research and Commercialization Grant ($32,800 for 2012-2013) for project titled "Social Media and Audience Intelligence for media content producers".
  • (with Catherine Middleton) Social Sciences and Humanities Research Council of Canada (SSHRC) strategic research grant ($195,400 for 2008-2011) on Management, Business and Finance for project titled "Managing Ubiquitous Communication Technologies in Organizations: Diagnosing Problems and Developing Solutions for an 'Always-On' Environment".
  • Natural Sciences and Engineering Council of Canada (NSERC) discovery grant ($85,000 for 2008-2013) for research program "Management of the Blogosphere through Automated Clustering and Visualization - An Empirical Investigation".
  • (with Deb Fels) Natural Science and Engineering Research Council of Canada (NSERC) Research Tools and Instruments grant ($55,624 for 2007 onwards).
  • Toronto Metropolitan University SSHRC Institutional Grant (SIG) ($6,967 for 2007-2008) for project titled "Beyond Technology: The Role of Individual and Job Characteristics in Telework Success".
  • Temple University Summer Research Fellowship Award ($4,500 for Summer 2004).

Recent Publications

Work published in the last 6 years, (*) denotes publications with graduate students.

2024

  • *Vanderkooi, D., Mashatan, A., Turetken, O. (forthcoming) “Introducing Technological Disruption: How Breaking Media Attention on Corporate Events Impacts Online Sentiment” in Journal of Business Analytics (2022 CiteScore = 1.5, 2022 SJR = 0.234, rated C in ABDC journal quality list)
  • Roghanizad, M., Turetken, O. (2024) “Resource-seeking and Media Choice Process: A Case of Irrational Decision Making” in International Journal of Information Management (2022 2-yr Journal Impact Factor = 21, 2022 CiteScore = 41.9, 2022 SJR = 4.906, rated A* in ABDC journal quality list)

2023

  • *Djafarova, N., Dimitriadou, A., Zefi, L., Turetken, O. (2023) “The Art of Serious Game Design: a framework and methodology” in AIS Transactions on Human-Computer Interaction (Rated A in ABDC journal quality list)
  • Dong, L., Al-Natour, S., *Omeziri, U., Turetken, O. (2023) “Does user satisfaction affect employee well-being? An exploratory investigation at the onward and upward stage of enterprise system experience cycle” in Enterprise Information Systems (2022 2-yr Journal Impact Factor = 4.4, 2022 CiteScore = 10.4, 2022 SJR = 1.04, rated A in ABDC journal quality list)
  • *Demir, M., Turetken, O., Ferworn, A., Kargar, M. (2023) “A Blockchain-based System for Aid Delivery – Concept Development, Data Modeling, and Validation” in Journal of Database Management (2022 2-yr Journal Impact Factor = 2.6, 2022 CiteScore = 5.4, 2022 SJR = 0.59, rated A in ABDC journal quality list)
  • Keramati, A., Yazdani, A., Turetken, O., *Palanichamy, Y., (2023) “Evaluation of Cloud Computing Risks using an Integrated Fuzzy-ANP and FMEA Approach” in International Journal of Applied Decision Sciences (2022 CiteScore = 1.8, 2022 SJR = 0.23)
  • Chipidza, W., Li, Y., Mashatan A., Turetken, O., Olfman, L. (2023) “Quantum computing and IS - Harnessing the opportunities of emerging technologies” in Communications of the AIS (2021 SJR = 0.693, rated A in ABDC journal quality list)
  • *Li, Y., Vatrapu, R., Zihayat, M., Turetken, O. (2023) “Large language models in IS research” Administrative Sciences Association of Canada (ASAC) Annual Meeting June 3-6, 2023. Toronto, ON
  • *Noor, H., Turetken, O. (2023) “What Drives Sentiments on Social Media? An Exploratory Study on the 2021 Canadian Federal Election” Hawaii International Conference on System Sciences (HICSS-56), January 3 – 6, 2023, Maui, HI

2022

  • Dong, L., Al-Natour, S., *Omeziri, U., Turetken, O. (in press) “Does user satisfaction affect employee well-being? An exploratory investigation at the onward and upward stage of enterprise system experience cycle” in Enterprise Information Systems (2021 2-yr Journal Impact Factor = 4.407, 2021 SJR = 0.868, rated A in ABDC journal quality list)
  • Keramati, A., *Palanichamy, Y., Yazdani, A., Turetken, O. (in press) “Evaluation of Cloud Computing Risks using an Integrated Fuzzy-ANP and FMEA Approach” in International Journal of Applied Decision Sciences (2021 SJR = 0.261)
  • *Vanderkooi, D., Mashatan A., Turetken, O. (2022) “What’s in a Name? Exploring How Twitter Discourse Reacts to a Brand Name Change” International Conference on Social Media and Society (#SMSociety). July 18-19, 2022 (virtual)

2021

  • *Dimitriadou, A., Djafarova, N., Turetken, O., Verkuyl, M., Ferworn, A. (2021) “Challenges in Serious Game Design and Development: Educators’ Experiences” in Simulation and Gaming (2021 SJR = 0.55)
    • Roghanizad, M., Choi, E., Mashatan, A., Turetken, O. (2021) “Mindfulness and Phishing Email Detection” Americas’ Conference on Information Systems (AMCIS), August 9-13, 2021– Montreal, QC (moved online).

2020

  • Al-Natour, S., Turetken, O., (2020) “A Comparative Assessment of Sentiment Analysis and Star Ratings for Consumer Reviews” in International Joural of Information Management (2021 2-yr Journal Impact Factor = 18.958, 2021 SJR = 4.584, rated A* in ABDC journal quality list)
  • *Panel Report: Schöbel, S., Janson A., Jahn, K., Kordyaka, B., Turetken, O., Djafarova, N., Saqr, M., Wu, D., Söllner, M., Adam, M., Gad, P. H., Leimeister, J. M. (forthcoming) “A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel” in Communications of the AIS (2021 SJR = 0.693, rated A in ABDC journal quality list)
  • Mashatan, A., Turetken, O., (2020) “Preparing for the Information Security Threat from Quantum Computers” in MIS Quarterly Executive Vol. (19)2, pp. 157-164. (2021 2-yr Journal Impact Factor = 6.353, 2021 SJR = 2.001, rated A in ABDC journal quality list)
  • *Demir, M., Turetken, O., Mashatan, A. (2020) “An Enterprise Transformation Guide for the Inevitable Blockchain Disruption” in Computer Vol. (53)6, pp. 34-43. (2021 2-yr Journal Impact Factor = 2.256, 2021 SJR = 0.94)
  • Demirel, A. G., Turetken, O. (2020) “Building Capable Organizations in the Age of Artificial Intelligence” in Current Research in Humanities and Social Sciences, eds. H. Babacan, B. C. Tanritanir, pp. 367-391, IVPE, Cetinje, Montenegro.
  • *Demir, M., Turetken, O., Ferworn, A. (2020) “'Blockchain-Based Transparent Disaster Relief Delivery Assurance” 14th IEEE International Systems Conference (SysCon), April 20-23, 2020, Montreal, QC

2019

  • *Demir, M., Turetken, O., Ferworn, A. (2019) “Blockchain and IoT for Delivery Assurance on Supply Chain (BIDAS)” IEEE Big Data, December 9-12, 2019, Los Angeles, CA
  • *Demir, M., Turetken, O., Ferworn, A. (2019) “A Financial Evaluation Framework for Blockchain Implementations” the 10th Annual Information Technology, Electronics and Mobile Communication Conference (IEEE IEMCON 2019), October 17-19, 2019, Vancouver, BC.
  • *Demir, M., Alalfi, M., Turetken, O., Ferworn, A. (2019) “Security Smells in Smart Contracts”, in the19th IEEE International Conference on Software Quality, Reliability and Security , July 22-25, 2019, Sofia, Bulgaria.
  • *Djafarova, N., Turetken, O. (2019) “Academic Integrity Training: Comparison of Game-Based Learning to Video-Based Scenarios” in ECIS 2019 workshop “The what and how of user-centred gamification designs”, June 10, 2019, Stockholm, Sweden.
  • *Demir, M., Turetken, O., Ferworn, A. (2019) “Blockchain Based Transparent Vehicle Insurance Management” in Internataional Workshop on Blockchain Applications and Theory (BAT 2019), June 10-13, 2019, Rome, Italy.

2018

  • *Tomasi, S., Schuff, D., Turetken, O. (2018) “Understanding Novelty: How Task Structure and Tool Familiarity Moderate Performance” in Behavior and Information Technology Vol. (37)4, pp. 406-418. (2021 2-yr Journal Impact Factor = 3.32, 2021 SJR = 0.7, rated A in ABDC journal quality list)
  • *Demir, M., Mashatan, A., Turetken, O., Ferworn, A. (2018) “Utility Blockchain for Transparent Disaster Recovery” in IEEE Electrical Power and Energy Conference (EPEC), October 10-11, 2018, Toronto, ON.
  • *Zefi, L., Djafarova, N., Bates, T., Ferworn, A., Turetken, O., Romaniuk, D., Mastrilli, P., Dimitriadou, A., Verkuyl, M. “The Art of Serious Game Design: A methodology and practical guide for serious game design within multidisciplinary teams”, International Academic Conference on Meaningful Play , October, 2018 – East Lansing, MI.
  • *Kiani, A., Al-Natour, S., Turetken, O. “A Comparison of Sentiment Analysis Tools”, Americas’ Conference on Information Systems (AMCIS) August 16-18, 2018 – New Orleans, LA.

Teaching

Dr. Turetken's teaching interests include presecriptive analytics, fundementals of information systems, and theories of technolgy

Teaching Experience

Courses

  • Digital Enterprise and Social Media (Doctoral Level) (Toronto Metropolitan University TRSM, Fall 2020, Fall 2021, Fall 2022)
  • Theories of Technology and Organization (Master's Level) (Toronto Metropolitan University TRSM, Winter 2012, Winter 2013, Fall 2016, Winter 2018, Winter 2019)
  • Research and Communication for Today's Managers(Master's Level) (Toronto Metropolitan University TRSM, Winter 2017)
  • Business Information Systems (Toronto Metropolitan University TRSITM, Fall 2006, Fall 2007, Spring 2008, Fall 2014, Fall 2015, Fall 2016, Fall 2017)
  • World Logistics and Supply Chain Management (Graduate Level) (Toronto Metropolitan University TRSM, Winter 2015, Winter 2016)
  • Managerial Decision Making, (Graduate Level) (Toronto Metropolitan University TRSITM, Fall 2012)
  • Decision Analysis (Toronto Metropolitan University TRSITM, Fall 2008, Fall 2011)
  • Managerial Decision Modeling (Graduate Level) (Toronto Metropolitan University TRSM, Winter 2011)
  • Business Process Design (Toronto Metropolitan University TRSITM, Fall 2007 - Winter 2008)
  • Collaboration and Decision Technologies (Graduate Level) (Toronto Metropolitan University TRSM, Spring 2007)
  • Database Analysis and Design (Graduate Level) (Temple University Fox School of Business and Management, Fall 2002, Spring 2006)
  • Systems Analysis and Design (Temple University Fox School of Business and Management, Spring 2001, Spring 2006)
  • Information System Implementation (Temple University Fox School of Business and Management, Fall 2000, Spring 2002).
  • Fundamentals of Management Information Systems (Temple University Fox School of Business and Management, Fall 2000).
  • Production and Operations Management (Oklahoma State University, Spears College of Business Administration, Fall 1997, Spring 2000).

Supervision


    PhD Dissertation

  • Mehmet Demir, Toronto Metropolitan University, Faculty of Science, major: Computer Science and Management “Blockchain-Based Delivery Assurance” (co-supervised with Alex Ferworn) (June 2020)

    • Master of Science Theses

  • Hiba Noor, Toronto Metropolitan University, Ted Rogers School of Management, major: Digital Enterprise “Drivers of polarity in sentiments on social media - An exploratory study on the 2021 Canadian federal election” (April 2022)
  • Naza Djafarova, Toronto Metropolitan University, Ted Rogers School of Management, major: Digital Enterprise “The Impact of Technology Medium on Learning Effectiveness: Comparison of Animated Video-Based Scenarios, Game Movie and Serious Game" (April 2022)
  • Ugonna Omeziri, Toronto Metropolitan University, Ted Rogers School of Management, major: Digital Enterprise "The Impact of the Continued Use of an Enterprise System (ES) on Job Satisfaction" (January 2019)
  • Parisa Lak, Toronto Metropolitan University, Ted Rogers School of Management, major: Digital Enterprise "The Impact of Sentiment Analysis on Decision Outcomes- An Empirical Investigation" (January 2014)
  • Stephan Verspan, Toronto Metropolitan University, Ted Rogers School of Management, major: Digital Enterprise "Decision maker satisfaction in a web analytics context: The impact of analysts' skills" (January 2013)
  • Stephan Kershaw, Toronto Metropolitan University, Ted Rogers School of Management, major: Digital Enterprise "The Active Audience of the Weblog Format" (December 2010)

    • Master of Science in Data Science and Analytics Major Research Papers (MRP)

  • Soheer Choudhry “Online Popularity and Business Performance” (in progress)
  • Bilal Majeed “Deriving Corporate Image from Textual Data with Sentiment Analysis” (August 2021)
  • Oscar Bobadilla Salmeron “Predictive Analytic Modeling with Google Trends and Twitter using Search Value Index and Sentiment Analysis” (August 2020)
  • Rory Cohen “Predicting The Profitability of Canada’s Big Five Banks: Predictive Analysis with Google Trends and Twitter” (August 2020)
  • Fady Fadel “Web-based question answering via Text Clustering” (August 2018)
  • Syed Rizvi “An Intelligent Decision Support System for Comparative Analysis to Predict Directional Changes of FOREX Rates.” (August 2017)
  • Bingsen Yan “An Empirical Evaluation of Sentiment Analysis as a Decision Aid” (August 2017)

    • MBA MRP

  • Michael Ballis “An Empirical Analysis of Trends in Data Breaches” (August 2017)
  • Sarah Bell “The impact of brand share on the discount required to maximize incremental sales: A quantitative study on the CPG industry in the Canadian grocery market” (August 2017)
  • William Howard “Organizational Characteristics and Telecommuting Success” (August 2017)
  • Maksym Shkvorets “An Empirical Validation Of Star Ratings In Online Reviews” (August 2017)
  • Ammar Ashraf "Lowe's Canada's Western Expansion: Deciding on a new Distribution Centre location" (August 2016)
  • Jeffrey Wingfield "The Fundamentals of Proximity Marketing: ABC, It is as Easy as 1,2,3" (August 2016)
  • Andrei Floarea "Increasing Efficiency in Operational Processes: A study of a top-tier trust company's business processes" (September 2015)
  • Michal Szczech "Can Google Trends and Twitter data provide information about the competitive landscape of wireless communications industry in Canada?" (August 2015)
  • Himanshu Porwal "Big data and its significance in Crisis and Contingency Management" (August 2013)
  • Orly Weiser "A Quantitate Study on Co-Working Performance" (August 2013)
  • Ruben Campos, "Canadian Blood Services: The Future of Rural Markets in Canada" (August 2011)
  • Divya Dixit, "Mobile Cloud Computing: Technology Adoption Framework and Assessment of Key Trends & Technological Challenges" (August 2011)
  • Ankush Pasra, "Aftermarket service parts planning review" (August 2011)
  • Sarah Fuller, "Alignment of Organizational Resource Capabilities to Enterprise Application Resource Requirements: Implementing the Appropriate Enterprise Resource Planning Application for Your Organization" (August 2009)
  • Sze-Wan Li "A Theoretical Model for Organizational Adoption of 'Always-on' Mobile Communication Technology" (August 2009)
  • Timothy Burrow "The Adoption of Mobile Learning in Higher Education" (August 2009)

    • Masters of Digital Media MDM MRP

  • Sumit Bhatia "A strategic foray into multi-dimensional data visualization in immersive environments" (August 2016)

    • Independent Study

  • Hee Jung Chun, "A survey of data mining applications in industry," Temple University Fox School of Business and Management (Summer 2005)
  • Xiaoming Duan, "A survey of the use of UML in systems analysis and design with a case study," Temple University Fox School of Business and Management (Spring 2005)
  • Nainil Chheda, "Evaluation of the adoption of digital certificates in the e-business environment," Temple University Fox School of Business and Management (Fall 2004)
  • Xiaoming Duan, "Evaluation of the applications of the DBMS technologies in e-business, especially in a client-server environment," Temple University Fox School of Business and Management (Fall 2004)
  • Xiaobin Li, "Development of a web-based visualization system," Temple University Fox School of Business and Management (Fall 2002 and Spring 2003)

Contact Ozgur

  • turetken@ryerson.ca
  • (416) 979 - 5000 x2481
  • Office TRS3-024
  • Mailing Address: 350 Victoria Street, Toronto, ON, Canada M5B 2K3
  • Ted Rogers School of Management, 575 Bay Street, Toronto, ON Canada M5G 2C5